Privacy Policy

1. Who we are

PLINTH ("we", "us", "our") is portfolio tracking software for small investment-property owners. This Privacy Policy explains how we handle your information when you use our app and website at plinthportfolio.com.

2. Information we collect

• Account information: email address, display name, role (landlord or tenant), and (optionally) portfolio name.
• Authentication data: if you sign in with Google, we receive your email and a unique identifier from that provider. We do not receive your password. For email/password accounts, passwords are hashed and stored by our authentication provider.
• Property data you enter: addresses, photos, documents, leases, tenants, rent payments, expenses, maintenance requests, messages, and notes you choose to store.
• Subscription information: plan tier, status, renewal dates, and billing events. Payment card details are collected and stored by our payment processor; we do not store full card numbers.
• Communication data: support requests, feedback submissions, and emails we send you (such as welcome and account-related messages).
• Technical data: IP address, browser type, device type, error reports, and app usage patterns collected through Google Analytics 4 and Google Ads tags.

3. How we use your information

• To provide the core app functionality (storing and displaying your properties, leases, tenants, payments, and expenses).
• To authenticate you and keep your account secure.
• To process subscriptions, trials, and billing through our payment processor.
• To respond to support requests and send account-related emails.
• To measure advertising performance and improve the product through Google Analytics and Google Ads conversion tracking.

We do not sell your data, and we do not use it for advertising to third parties.

4. Cookies and tracking

We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how visitors use the site. We also use Google Analytics 4 and Google Ads conversion tags to measure traffic and ad performance. You can manage or disable cookies through your browser settings; some features may not work properly if cookies are disabled.

5. How your data is stored

Your data is stored on secure cloud infrastructure provided by our backend hosting partner, with row-level security so that only you and invited collaborators can access your records. Data is encrypted in transit (HTTPS/TLS) and at rest. We do not process or hold rent payments; all financial transactions between you and your tenants happen outside of PLINTH.

6. Sharing

We share data only with service providers necessary to run PLINTH:

• Our cloud backend provider — database, authentication, and file storage.
• Stripe — subscription billing and payment processing.
• Google — Sign in with Google (if used), Google Analytics 4, and Google Ads conversion tracking.
• Email delivery provider — transactional emails such as welcome messages and support confirmations.

We may disclose information if required by law or to protect our rights or users.

7. Your rights

You can access, edit, export, or delete your data at any time from within the app. To delete your account entirely, use the in-app delete option on your profile page or email us. Account deletion permanently removes all associated property, lease, tenant, payment, and expense records within 30 days. Some backup copies may persist briefly for operational recovery before they are also deleted.

8. Data retention

We keep your data for as long as your account is active. After you delete your account, we remove your records within 30 days. Aggregated, de-identified analytics data may be retained longer for product improvement.

9. Children

PLINTH is not directed to children under 13 (or 16 in the EU/UK) and we do not knowingly collect data from them.

10. Changes

We may update this policy. Material changes will be communicated in the app or by email.

11. Contact

Questions? Email support@plinthportfolio.com.